Troubleshooting
Having trouble reserving a space in the gym or registering for a class? We are happy to help!
Enabling Cookies on Web Browsers
Google Chrome
Step 1: Click this link for directions on how to enable 3rd Party Cookies.
Still receiving an error message? You’ll need to enable pop-ups.
Step 1: To trigger a pop-up, you’ll need to recreate the pop-up. To do so, click the links and click “Sign-Up” for a class or lap swim option.
Step 2: Click where it is highlighted, and say “enable pop ups”
** No restart necessary after this change
Enabling Cookies on a Mac or iOS Device
Step 1: Open Settings
Step 2: Click on Safari on the left hand side
Step 3: Scroll down to Privacy and Security on the right hand side and un-check “prevent cross-site tracking” and “block all cookies”
Step 4: Please restart the computer/device for settings to take effect.
Need additional assistance? We can help!
Find your branch contact below!
Bethlehem YMCA
Rusty Decker
518.439.5394 ext.1450
Greenbush YMCA
Shannon Romanowski
518.477.2570 ext. 1200
Guilderland YMCA
Brian O’Connor
518.869.3500 ext. 1130
Southern Saratoga YMCA
Sarah Heslin
518.371.2139 ext. 5500